Velvet Market
Marketplace standards

Clear boundaries.
More control.

Velvet Market is a UK marketplace for approved pre-owned goods. These standards apply to profiles, listings, imagery and buyer requests.

Seller control

Buyer requests are opt-in. Sellers can decline, block or report without explaining why.

Non-explicit by design

Nudity, sexual content, sexual services and off-platform contact are not permitted.

Moderated before publication

Public profiles, images and listings are checked against these standards before publication.

Approved categories

Garments

  • Intimate apparel
  • Lingerie and hosiery
  • Sleepwear and loungewear
  • Swimwear
  • Activewear and everyday clothing

Accessories

  • Footwear
  • Jewellery, scarves, gloves, bags and styling pieces
  • Curated bundles made only from approved categories

Seller Discretionary Add-ons

Manual approval only. Limited non-fluid personal items, such as clean cut hair or nail clippings, may be considered discreetly.

Discretionary Add-on rules

Approval is never guaranteed. Each item must be legally saleable, safely packaged, accepted by the payment provider and permitted by the delivery service.

May be considered

Limited, non-fluid, non-hazardous personal items described accurately and packaged safely.

Never allowed

Bodily fluids, stains, waste, medical or hygiene waste, dangerous materials, anything involving under-18s, sexual content or services, or anything illegal or restricted by a provider.

Manual review

We may decline any discretionary item where the description, hygiene, shipping or payment risk is unclear.

Image standards

Allowed

Clear, honest, product-focused photos of the item, garment, packaging, non-explicit styled flat lays, or a clothed seller or brand image.

Not allowed

Nudity; visible genitals or nipples; sexual acts; sexually explicit posing, wording or props; bodily fluids, stains or waste; or anyone who appears under 18.

Privacy and accuracy

No contact details, social-media handles, payment details, external links, misleading edits or images a seller does not have permission to use.

Images remain part of a draft until they are approved for publication. Sellers may replace or remove draft images at any time.

Buyer-request boundaries

Requests are not orders. A seller chooses whether to receive them and remains in control throughout.

Allowed details

Approved category, size, colour, style, budget, preferred dispatch window, or a straightforward request for an approved garment or bundle.

Never allowed

Requests for explicit content, private content, meetings, escorting, sexual services, bodily fluids, wear scenarios, sexualised instructions, explicit customisation or personal information.

Respectful contact only

No pressure, repeated contact, threats, personal contact details, external payment or off-platform communication. Sellers may decline, ignore, block or report.

Important: These standards apply across Velvet Market. Read the delivery, cancellation, dispute and payout rules before placing an order or setting up a seller profile.